Customer Service Roadtrip

The car business is competitive and ruthless and though most dealerships talk about relationships, it is rare to find one that backs up its words with actions.

Monday we ordered a new car in a town 3 hours from here(no dealer here in PC.) This morning at 7AM our salesperson delivered it to us without a complaint or mention of payback. You read it right, he got up at 4AM in order to get the car here before we had to go to work. He dropped it off, signed some papers, got in our trade and headed back to Mobile for another appointment he had at noon.

Is your company or organization willing to make the metaphorical 6 hour trip to please your customer?